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Cancelling my installation

Hi I really need to cancel my installation date, with the current situation going on, I couldn’t get hold of sky to cancel my broadband and I was unsure if virgin were going to come round!! Just received a reschedule appointment but I have now renewed with sky but I just can’t get hold of anyone to cancel my virgin date, can anyone help

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Re: Cancelling my installation

Hello

With regards to account issues I am afraid they cannot be dealt with in the forum.

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.

Regards Mike

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