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Cancelled installation

Virgin have cancelled installation next week due to vulnerable person in the house.

Will they still be taking the first payment even if it’s not been installed

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Re: Cancelled installation

First payment isn't taken until after installation is complete. Same as your 14 day cool down period. 

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Re: Cancelled installation

Gd job I’ve not cancelled sky yet 🙃

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Re: Cancelled installation

I wouldn't do that until vm is up and running if you value your broadband