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Cancellation fees?

uchimaru8
Joining in

I have sat on hold forever and can't find the information anywhere on their website, have a contract till march, what would the costs look like if I were to cancel

3 REPLIES 3

Adduxi
Very Insightful Person
Very Insightful Person

AFAIK, you pay whatever your outstanding bills would be until March.?  It's not cheap depending on the monthly payments you make.....

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goslow
Alessandro Volta

EDF info below

https://www.virginmedia.com/legal/fibre-optic-services-terms-conditions/early-disconnection-fees

Note from the above

If your current contract with us started prior to 4th April 2023, any Early Disconnection Fee will be capped at £288 (includes VAT). If you are a new or recontracting customer on or after 4 April 2023, this cap does not apply.

Matthew_ML
Forum Team
Forum Team

Hey uchimaru8, thank you for reaching out and I am sorry to hear you are struggling to find this information.

I can see someone has posted a link below has tis helped at all?

Of course it will depend on how long you have left on your contract. Cheers 

Matt - Forum Team


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