Still burning through data trying to get help on Wi-Fi that I really don’t think is cutting the mustard on speed. Using 4G data because pages frequently don’t load or I’ve got to sit by hub 4, negating the point of Wi-Fi. TV channels and cable to PS4 work.
Account validation with the forum team is a difficult step. Loathe to phone technical support as i think I’ll be asked to repeatedly do everything I’ve already done, factory resets ad infinitum and it doesn’t help. Tech, when they came out, said there was a problem outside my building, they weren’t sure about hub, and that someone would come and check that the next day. I don’t know if that’s happened, if there’s a problem, or what. There’s a self help section where a forum team member said I can check status of things, but I don’t know where that section/ place is.