Hi Joelyjoely,
Thanks for coming back to me via private message.
I have booked you in for an appointment on the date you mentioned in your message. We cannot confirm the appointment time slot, so to view this please sign in to My Virgin Media here: My VM Just go to My Account > Track your orders.
If the appointment is unsuitable or if anyone living at your property has tested positive for Coronavirus, has been asked to self-isolate or has flu-like symptoms then please reschedule the appointment on the same link.
It's also worth noting there are plenty of appointments available for before the date so should you be at the property sooner, you can reschedule the appointment for beforehand 🙂
Lets us know how the appointment goes.
Take care.