Hello, i received the quick start package but I cannot get it to work.
I'm being told to call an engineer but I cannot find the link on the website, phone lines are not answering and the chat doesn't work.
I have a flashing green light on the bottom and a green fixed light for the wifi symbol. i already checked all the online documentation and it doesn't work.
@Virgin Media: Could you please provide assistance ASAP
Have you connected the white cable to the white box on your internal wall?