I've received my Quickstart kit but the cable doesn't connect to the wall socket. I've tried an adaptor but this hasn't worked either. Is there a specific type of adaptor/connector I need?
Go to Answer
That is an old screw type connector. You will have a new push type connector but you should still be able to connect them. Insert the push connector with a firm push.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
Found this answer helpful? Share it!
Welcome to the community and thanks for posting.
Just wanted to check in and see if you have been able to get set up?
If not, please do let us know and we will be happy to assist further 🙂