I will be moving very soon, and the house I am moving to is relatively new. The postcode does seem to have coverage, but my new property does not. Can I get someone to look into getting a connection to the property please?
i’m really sorry to give you the disappointing news but unfortunately the property is simply too far away from our current network to pass our current cost matrix. Extending the network to your house would simply cost too much for us and even then it might be too far to get a good enough signal to your house.
Here to help! I'm an install manager helping out whilst working from home. Find out more