Can I get a home installation box for M200 Fibre

[LPiest]

Hello, 

I have the Virgin Media box that is seen in the picture in my house, but I am not sure if this means I can just purchase a home installation box with the M200 fibre contract and start using it. 

Can someone help?

[Christy_D]

Hi there 

I can take a look into this for you 

We’ll need to look at the serviceability of your property and when it last had service. I’ll pop over a private message to further assist

Thanks

Christy

[Chris_W1]

Hi LPiest, thanks for the message.  All new lines are 21CV and the phone line would be plugged directly into the hub, do you have any other boxes in the house, it should look like this - 

https://community.virginmedia.com/t5/QuickStart-set-up-and/Replacement-wall-socket/td-p/47406

Chris

[Adduxi · Accepted solution]

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@LPiest wrote:

Hello, 

I have the Virgin Media box that is seen in the picture in my house, but I am not sure if this means I can just purchase a home installation box with the M200 fibre contract and start using it.    <snip>

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Not all properties have a socket.  Look outside for a brown or grey Omnibox on the wall and trace the cables to the inside.  If it is just a cable, you will need one of these to join to the Quickstart cable.  https://www.diy.com/departments/slx-f-type-satellite-cable-coupler/5028422001905_BQ.prd

[LPiest]

Hi thanks for the response,

The link you sent does not seem to work.

[LPiest]

Hi thanks for the response,

The link you sent does not seem to work.

[Adduxi]

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@LPiest wrote:
Hi thanks for the response,

The link you sent does not seem to work.

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Strange? Works for me. It’s a B&Q F type satellite coupler. 

 

[LPiest]

So sorry I meant Chris's response, yours works fine thank you Adduxi!

[Zak_M]

Good afternoon @LPiest, 

Did you manage to speak with @Christy_D via PM? 

Kind regards,

Zak_M