on 03-09-2021 08:59
My BT contract and services ends on 11 September. I received my Virgin Box and Hub yesterday - does this mean I can install my Virgin now and not wait for BT to end? Am I live and ready to install Virgin? Or should I wait till 11 September?
Answered! Go to Answer
on 03-09-2021 09:03
You can install your VM services straight away. We use a separate line to BT so installing your vm equipment will not affect your bt service. You will have a short period where both services are working untill your Bt finishes.
on 03-09-2021 09:03
You can install your VM services straight away. We use a separate line to BT so installing your vm equipment will not affect your bt service. You will have a short period where both services are working untill your Bt finishes.
on 03-09-2021 12:17
Hi - I’m worried that I have mistakenly deleted a text from Virgin Media regarding my new set up of TV & Broadband? I’m sure it said to click on link when ready to set up but I think I’ve deleted the text!
on 03-09-2021 12:52
Have you installed and connected your new equipment yet?
Quite often the activation process is entirely automated, but there's easy ways (call into the automated line - 0800 9539500) to deal with that otherwise.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks