@pivoraki wrote:
Hi Tony,
It looks messy, I know. The worst thing is that it's all exposed to weather conditions, without any sort of cover. It's a house with 5 private tenant flats, so, I guess, no one cares. Virgin is sending their technician today to sort out my connection, I've asked them if he could neaten it all up a bit. They said he'll have a look.
Possibly looks like that lot might have started life in what appears to be an open brown connection box at the top of the pic ..... and then expanded somewhat!
Sadly, past topics on here suggest that VM's interpretation of an acceptable standard of installation may differ from a mainstream view.
The default VM position seems to be that if the connections are working, then there is no problem, irrespective of what it looks like.
Hopefully you get a better outcome than that. Post up an 'after' pic if you get an improvement on the existing!