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Cable nailed to my fence no permissiom

Kat2377
Tuning in

VM nailer a neighbours cable to my fence as a lazy way of not burying it.  The neighbour is refusing to remove from my fence.  I have previously reported this to Virgin who have done nothing.  I want this cable removed as the fence is being demolished.  I would akso like the installer spoken to - how can he think this is acceptable?

1 ACCEPTED SOLUTION

Accepted Solutions

Nope but you can delete your profile and it will show you as "Anonymous". 

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22 REPLIES 22

Client62
Alessandro Volta

Provided it is your fence ( not a joint responsibility ) you can pull the cable off the fence.

It may be best to do so early as VM are not going to return because their customer is not reporting the new installation as unsatisfactory.

Hi yes it is my fence and clearly my fence so god knows why Virgin nailed it there.  I cannot go on his property though to rip the cable off plus its been threaded through posts and allsorts so not a straight forward rip off.  Im so annoyed 😢

jpeg1
Alessandro Volta

Client62 is quite correct, nothing will happen unless the customer complains. And VM won't even talk to you without a contract number and password. 

But if that is your fence, no one can stop you removing any part of it and if that means the unauthorised cable is damaged, well it's not your problem. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

sayekm
Fibre optic

It's your fence and do as you please. If 3rd party fit something without your permission and gets damaged that's their problem.

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But id have yo enter his garden for that and hes not a nice guy and im a single woman here.  Really dont know what to do.  I thought Virgin answer these queries too? If i cut the cable from my side what would be the repercussions from Virgin? Thank you all btw

jpeg1
Alessandro Volta

You said the fence is being demolished. Did you mean you are planning to do that? If so, go ahead. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

It is being taken down yes but the engineer has weaved it into my fence as well as nailing to my fence so the cable will be cut in the process.  It is not fair to expect my builder to do extra work to ensure a cable is kept safe when i had no idea it was there.  Just wondering what virgin would do when this cable is cut in order to get the fence down?

jpeg1
Alessandro Volta

Just let the builder get on with his job and cut the cable where needed from your side. Virginmedia can do nothing until the customer complains about loss of service. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Thank you 😊 why do they do this? Laziness?