I recently bought and moved into my new home. I arranged for Virgin Media to setup broadband, this involved some preliminary work (installing a cable box) whilst the previous owner was in the house, and then having an engineer come to setup the router.
When the cable box was setup (to reiterate - I was not even the owner of the house at the time, so I didn't know what was being done specifically), it was installed onto the neigbour's wall. The neighbour's wife was asked if this was okay by the engineer, and she said yes.
As you can see from the below picture, it is entirely on their property.

Her husband is now taking issue with where it has been placed, and is asking that I have it moved.
Will I be required to pay a fee to have this moved, or will VM cover this as it is not my fault?