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MIlts001
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Cable & telephone relocation

on ‎01-04-2022 13:46

I had a builder damage my broadband cable and now need it relocating can someone advise how to get this done

 

 

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nodrogd
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Re: Cable & telephone relocation

on ‎01-04-2022 13:54

Phone the faults line & get it arranged through them.

You need to bear in mind that if your connection is still working that it will be subject to a £25 fee for a non-fault related visit.

VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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MIlts001
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Re: Cable & telephone relocation

on ‎01-04-2022 14:11

Hi Mark

 

Thanks for this I've been going through the virgin media web site and can not find a telephone number or email hence coming on to the community web help

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LittleMick73
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Re: Cable & telephone relocation

on ‎01-04-2022 16:27

Hi 150 free from a virgin phone or 0345 454 1111 from any other phone. Regards Micky
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