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Dodsy
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Cabinet on private property

this Virgin/NTL box is situated within my mothers property in the garden. as it is an obsolete t.v. service and placed on top of drainage that needed renewing, we removed the box and noticed that there was still a live 240volt power supply going in to it, this was contained above ground in a LUCY box. We contacted western power who capped the cable below ground. we would prefer for it not to be on the property for health and safety reasons and would like to speak to somebody at Virgin to arrange a solution. we would rather not post my mothers address online. the property is in the NN4 area of Northampton(see photo for reference number of box)IMG_20201018_115412.jpgIMG_71771.jpgIMG_20201122_134148.jpg20201128_160119.jpg20210103_144117.jpg. look forward to a reply, best regards Dodsy   

 

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jbrennand
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Re: Cabinet on private property

The number (automated) for reporting street box problems is 0330 333 0444


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
David_Bn
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Re: Cabinet on private property

Good Morning Dodsy,

 

Thanks for you post on our Community Forums, and a very warm welcome to you!

 

I'd be happy to take a closer look into this for you and will send you a PM to get some more details from you

 

Check out the purple envelope in the top right hand corner for me

 

Kindest regards,

 

David_Bn