CABLE LAYING PROBLEM

[kcvicar]

The cable laid at my new property is sticking out of tge middle of my garden - how do I get it relaid?

[Portery · Accepted solution]

You would have to contact customer service and book a rebury sadly

[jpeg1]

Post a photo here so that staff can see the problem. 

[kcvicar]

The cable does not seem long enough or buried deep enough

 

 

[Natalie_L]

Hi kcvicar, 

Welcome to the Community and thanks for posting. 

I am sorry to hear you have an issue with the cable being above ground, we will be able to help. 

I will just need to take a few details so I will pop you over a private message to the purple envelope on the top right of this page now. 

Speak soon, 

[Natalie_L]

Thank you for joining me on private message kcvicar. 

I am very happy we have been able to help. 

Please do reach out if we can assist in the future. 

Thanks,