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rob1969
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Builders have cut through my broadband cable

on ‎30-01-2023 18:58

Builders have cut through my broadband cable. How do I book an engineer quickly please? They are putting a new drive down

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Tudor
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Re: Builders have cut through my broadband cable

on ‎30-01-2023 19:24

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Gareth_L
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Re: Builders have cut through my broadband cable

on ‎01-02-2023 20:06

Hello rob1969.

Thank you very much for joining our Community.
Can I just apologise for the damage caused externally by your builders.

Have you been able to get an appointment to have the cable repaired?

If not please let me know and I can arrange a visit.

Gareth_L
 

 

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