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Todo1230_0
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Brown omni box needs replacing

on ‎13-08-2021 22:10

Hi i have a broken omni box.

How can i get it replaced please 

 

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Tudor
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Message 2 of 6
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Re: Brown omni box needs replacing

on ‎14-08-2021 11:44

Call 

Customer services on 0345 454 1111 or 150 if you have a VM landline


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Zoie_P
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Message 3 of 6
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Helpful Answer

Re: Brown omni box needs replacing

on ‎16-08-2021 12:35

Hi Todo1230_0

Thanks for your post and welcome to our forums 🙂
Have you managed to reach our team since @Tudor advised?

Let us know.

Zoie

Zoie
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Todo1230_0
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Message 4 of 6
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Re: Brown omni box needs replacing

on ‎16-08-2021 13:27

Hi Zoie .P

No i haven't had a chance to call them.

Will do it tonight.

Thanks

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John_GS
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Message 5 of 6
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Re: Brown omni box needs replacing

on ‎18-08-2021 14:01

Hi Todo1230_0

 

Thanks for coming back to us.

 

I'll PM you to sort this out 

 

Kind regards,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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John_GS
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Message 6 of 6
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Re: Brown omni box needs replacing

on ‎18-08-2021 16:56

Thanks for joining me on PM Todo1230_0

 

Just to update the thread, the omni box tech was booked in.

 

Have a lovely evening 🙂

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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