Brown omni box broken

[Mountgrove]

Hi there

My external brown omni box has snapped off in poor weather, so all the cabling is exposed.

please could someone message me to have an appointment booked to fix it to stop cables being damaged ?

thanks !

[Tudor]

The primary place to report faults is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

[John_GS]

Hi @Mountgrove
Thanks for posting and welcome to the community.

Sorry to hear of the Omnibox issue - I'll send you a PM, get some details and get someone out to fix this.

Best,

[John_GS]

Hi Mountgrove

Thanks for joining me on PM and providing me the details to book in your omnibox repair.

The visit will be viewable within a few hours in your online account - virg.in/myVM

Let us know how the visit goes or if you need further assistance.

Best,

[John_GS]

Hi @Mountgrove

Thanks for your message. No you won't need to be in for it 🙂

Best,