Virgin Media Community

[JamesG2]

The cover was blown off in the recent storm winds into the road and I think a car must have run over it :-(. Is it possible to order a replacement cover please?

[Tudor · Accepted solution]

Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait a day or two for a VM staff member to get to your post.

[Hayley_S]

Hello @JamesG2,

Welcome, thanks for posting.

I am sorry to see that this is broken, do you still need help with this?

Many thanks,

[JamesG2]

Hi Hayley,
Yes please, I still need help. Are you able to send me a replacement?
Many thanks,
James

[David_Bn]

Good Morning @JamesG2, I'll be happy to pick this up for you, check out the purple envelope in the top right hand corner for a private message from me

Kindest regards,

David_Bn

[Simon46]

Morning 

my external brown box is broken and I need a replacement. 

I never seem to be able to find someone to help when I call in. 

Please can someone assist. 

Many thanks 

[Kain_W]

Hi Simon46,

Thanks for raising your issue.

Welcome to the community!

I've dropped you a PM so we can discuss further.

Thanks,