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Josh_T
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Brown box

Hi,

Please could someone help me, our outdoor junction box is missing and the cable coming into the house looks in bad shape.

Please could i get a replacement box fitted?

38FBC1B8-AADA-40CD-AC1E-E47BDE4CFEB9.jpeg

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Josh_T
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Brown outdoor junction box

C1C4A253-6028-45BF-AA1B-6B7FF75EE22E.jpeg

Hi,

Please could someone help me, our outdoor junction box is missing and the cable coming into the house looks in bad shape.

Please could i get a replacement box fitted?

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Tudor
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Re: Brown box

Call customer services on 0345 454 1111 and report the problem.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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nodrogd
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Re: Brown box

@Josh_T 

I have merged both your threads & moved them out of the Tech Chatter board to one of the fault related boards. The Chatter boards are not regularly monitored by the Forum Team.

VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Tom_F
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Re: Brown outdoor junction box

Hi Josh_T, thanks for your post.

 

I've taken a look into this using your forum details and looks like you still need help sorting it out - please get back to me via PM and I'll be able to help further.

 

Tom