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Brown box cover

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I have a virgin box on the front of my house and the storm last year blew the cover off.

Is there anywhere i can buy a replacement please

I'm not a virgin customer so haven't managed to speak to anyone on the phone - but all of the houses were built with this on


Thank you 



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Very Insightful Person
Very Insightful Person

AFAIK you can't buy one.

However, this is VM's property and they should maintain it, as it's in their interest to do so.

Wait here a day or two for a VM Mod to pick this up.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Hi Geordie4444, thanks for the message and welcome to the forums. 

I am sorry to hear that there is an issue with the Omni box and will send you a private message so that this can be looked into further. 

Kind regards, Chris. 

Forum Team
Forum Team

Hi Geordie4444, thanks for PMing us. 

I am glad to see that this is on the way to becoming resolved. 

Please let us know if you need anything