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Kazz22
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Brown box cover

Is there any way you can replace the said cover please? It’ was poorly attached when connected and wasn’t fit for purpose had to dispose of it 🥲 all wiring currently exposed 

TIA 

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jbrennand
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Re: Brown box cover

See my reply to the same question

https://community.virginmedia.com/t5/QuickStart-set-up-and/Virgin-Media-Brown-Box/td-p/4730608

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Jodi_S
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Re: Brown box cover

Hi Kazz22,

 

Welcome to our community and thanks for posting. We can certainly arrange for an engineer to come and replace the omnibox cover for you. As you have advised this currently has wires exposed we will get this arranged asap.

 

I will pop you over a private message so I can take some details from you. Please click on the purple envelope to accept the chat.

 

Kind regards Jodi. 

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Kazz22
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Re: Brown box cover

Thank you ☺️

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