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Brown box broken

Tuning in

Hi there, I was doing some gardening and a neighbour pointed out that the front of the brown box at the front of our house ( hidden by a bay window) was hanging off and the leads were exposed. I've put it back as best I can but can't see a way to contact virgin to sort this out.

Can someone post a link or a phone number please? I'm concerned about bad weather will make it lose connections or worse injure someone.


Thank you 



Alas no, that's for reporting their on street cabinets etc. 

Thanks though

Forum Team
Forum Team

Hey Dracven,

Welcome back to the community and thanks for taking the time to post.
I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,

Hi Stephen, a chap came today to repair it. 


Thank you