Brown box broken

[Dukenukem_a]

Hi, how do you get the brown box fixed? Seems its  broken after some bad weather, gave up trying to get thro on the phone and was waiting over an hour on chat before giving up

[Matthew_ML]

Hey Dukenukem_a, thank you for reaching out and a warm welcome to the community I am sorry to hear your brown box is broken.

I can help you with this, I am going to send you a PM, please look out for the purple envelope. Thanks