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HRR98
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Brown Box missing

Hi there,

Our external Brown Box has gone missing. It was left very loose by the last engineer we had out and it has now disappeared completely. Booking an engineer is like trying to crack the Enigma code on the website and app. How do I get a replacement fitted?

Many thanks

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jbrennand
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Re: Brown Box missing

Post up a photo of what is left and a VM person will arrange a fix when they get to the post in a day or two

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 1 WiFi, 1 on PA) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On 250Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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