Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
124 Views
Message 1 of 4
Flag for a moderator

Broken wall socket?

Just moved in and tried to set up my broadband - went to plug into the wall socket and it looks like there is something broken in the socket - how do I replace this?D6122B99-EF24-4B96-91C2-33697463E6CB.jpegD16E9282-FDF0-472C-89EC-2483864C172B.jpeg0186AB02-A03B-4491-A5B9-F1E6D2E4F3DC.jpeg

Tags (1)
0 Kudos
Reply
Highlighted
  • 11.57K
  • 826
  • 1.64K
Very Insightful Person
Very Insightful Person
118 Views
Message 2 of 4
Flag for a moderator

Re: Broken wall socket?

Broken wall socket = Techncinan visit

I work for Virgin Media and my posts are my own opinions
0 Kudos
Reply
Highlighted
  • 15.24K
  • 1.2K
  • 3.58K
Very Insightful Person
Very Insightful Person
101 Views
Message 3 of 4
Flag for a moderator

Re: Broken wall socket?

as above book a tech - you could do a temp job by getting one of these

https://www.diy.com/departments/tristar-data-cable-coupler/571706_BQ.prd

remove the damaged isolator and use the connector above to allow the isolator cable to be screwed in - if the input cable is ok you then connect the hub and ring the activation line

a temp job until the tech can get there - you need to ring and book that or wait here for VM to book something

____________________

Tony
0 Kudos
Reply
Highlighted
  • 2.6K
  • 158
  • 209
Moderator
Moderator
31 Views
Message 4 of 4
Flag for a moderator

Re: Broken wall socket?

Hi Starra,

 

Thanks for your post and welcome to the community.

 

Apologies for the broken wall socket. I'd like to arrange to have this fixed for you 🙂

 

I'll pop you a private message now.

 

Thanks

 

Melissa

 

0 Kudos
Reply