Hi. Please can an engineer call to fix this broken external junction box outside my house. My service still works but the box has cracked and fallen off so the wires are exposed. Please contact me. Thanks.
Sorry to hear you're having problems, if you can PM me your post code and virgin account number I can look into this for you. I am a serving Field Technician at Virgin media however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such You can also receive £50 cash by recommending someone to join Virgin Media. Send me a PM and I can start the process of getting £50 cash for you and the person you're referring. If I've helped in any way, please give me Kudos and mark my response as a helpful answer. Thankyou
Here to help! I'm a technician helping out whilst working from home. Find out more