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Nworbseluj
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Broken external junction box

Hi. Please can an engineer call to fix this broken external junction box outside my house. My service still works but the box has cracked and fallen off so the wires are exposed. Please contact me. Thanks.

ABD994D2-6FA4-4AB3-B7C1-90298EEA7D77.jpeg

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Krugerj7
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Re: Broken external junction box

Sorry to hear you're having problems, if you can PM me your post code and virgin account number I can look into this for you. I am a serving Field Technician at Virgin media however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such
You can also receive £50 cash by recommending someone to join Virgin Media. Send me a PM and I can start the process of getting £50 cash for you and the person you're referring.
If I've helped in any way, please give me Kudos and mark my response as a helpful answer.
Thankyou


Here to help! I'm a technician helping out whilst working from home. Find out more


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Nworbseluj
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Re: Broken external junction box

Thanks very much, I’ll message you now. 

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Nworbseluj
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Re: Broken external junction box

Hi. I think my PM to you has just sent but I can’t be sure. Let me know. Thanks.

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Ayisha_B
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Re: Broken external junction box

Hi @Nworbseluj

 

Welcome to our Community Forums and thanks for posting.

 

Just following up to see if you managed to get this sorted via PM with @Krugerj7 ?

 

Let us know if you require any further assistance 🙂

Ayisha_B
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Nworbseluj
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Re: Broken external junction box

Hi Ayisha. Thank you, yes, it's now resolved. Thanks for checking. Jules

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Nworbseluj
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Re: Broken external junction box

Thanks Krugerj7, the problem is now resolved.

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Paulina_Z
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Re: Broken external junction box

Hi @Nworbseluj,

 

Thank you for coming back to us about this! Glad to hear that your issue is now resolved.

 

Please let us know if there's anything else we can do to help.

 

Thanks,

Paulina_Z
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