on 17-10-2022 14:51
How do I get a replacement for this? Regards
How do I get a replacement? Cable box
on 17-10-2022 14:54
Just wait here a day or two and a VM Mod will pick this up and should arrange a replacement box.
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on 19-10-2022 17:36
Hi Psbaggaley,
Thank you for your post. We can help with getting the omnibox fixed for you.
I will private message you now to confirm your details and get this booked in.
^Martin
on 19-10-2022 19:33
You'll be lucky. We have a cable that's been comptely severed and Virgin seem to be incapable of fixing it
on 21-10-2022 20:30
Hi Jzco
Thanks for posting and welcome to the community - please do make your own thread in future 🙂
I am sorry to hear of the cabling issue - what have our team advised please?
Can you enclose a photo of this cable as well?
Best wishes,
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