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Broken external cable box

Joining in

How do I get a replacement for this?  Regards


How do I get a replacement? Cable boxCable box


Very Insightful Person
Very Insightful Person

Just wait here a day or two and a VM Mod will pick this up and should arrange a replacement box. 

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Forum Team
Forum Team

Hi Psbaggaley,

Thank you for your post. We can help with getting the omnibox fixed for you. 

I will private message you now to confirm your details and get this booked in. 


Joining in

You'll be lucky. We have a cable that's been comptely severed and Virgin seem to be incapable of fixing it  

Hi Jzco

Thanks for posting and welcome to the community - please do make your own thread in future 🙂

I am sorry to hear of the cabling issue - what have our team advised please?

Can you enclose a photo of this cable as well?

Best wishes,

Forum Team

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