Broken external brown box

[sophiewilliams]

Hello. My brown box outside has broken due to stormy weather and the cover has snapped off, causing the wires to be exposed to the elements. How do I arrange a replacement/repair? Thanks!

[Adduxi]

Please post a photo to allow VM to assess the parts needed to repair.

If you wait here a day or two a VM Mod will pick this up and arrange.

[Beth_G]

Hi sophiewilliams,

Thanks for your post, welcome to the Community Forums.

I'm sorry to hear that your omni box cover has broken, we'll be happy to arrange a  replacement for you. 

I'll pop you over a private message now so I can take some details and help you out. Please look out for my message over at the purple envelope.

Thanks 🙂

[Beth_G]

Hi sophiewilliams,

Thanks for chatting with me via PM. Let us know how the visit goes and if there's anything else you need in the meantime.

Hope you have a lovely weekend.