Menu
Reply
Ljvmcgee
  • 1
  • 0
  • 0
Just joined
185 Views
Message 1 of 3
Flag for a moderator

Broken external box

Hello!

 

The top of the external brown box at the front of my property has been ripped off in the storm today and disappeared! Please can this be replaced as my plastic bag interim measure is neither safe nor sightly.

Thank you! 

Tags (2)
0 Kudos
Reply
Adduxi
  • 6.08K
  • 511
  • 1.57K
Very Insightful Person
Very Insightful Person
144 Views
Message 2 of 3
Flag for a moderator

Re: Broken external box

A photo would be good to let VM see the damage.  You can either phone this fault in or wait here a day or two for a VM Mod to pick this up.

As for your temporary fix, the cables etc are very resilient, so they should work fine until this is sorted.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Ashleigh_C
  • 4.12K
  • 165
  • 313
Forum Team
Forum Team
104 Views
Message 3 of 3
Flag for a moderator

Re: Broken external box

Hi there @Ljvmcgee

 

Thank you so much for your first post to our Community Forums and welcome to the team! 

 

Thank you to @Adduxi for their advise and would it be possible for you to upload an image of this box for us? 

 

Thanks again

 

Ash_C
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply