on 26-02-2022 13:04
The cover of the external external junction box has become brittle and has now broken and blown off.
It is an old stle NTL box installed in 2004.
Can you please provide a replacement box and /or cover asap.
Thanks
on 26-02-2022 14:07
Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait a day or two for a VM staff member to get to your post.
on 01-03-2022 09:54
Hi @jrphillips thanks for posting and welcome to our community.
Sorry to hear the cover of your external box has fallen off. I would like to help you have this fixed or replaced. I am going to send you a private message.
Regards
Lee_R