on 04-08-2023 16:59
Hi my brown box is broken outside my house.
Wires exposed
I have been given engineer appointment for 15th August
I am worried that rain will damage the wiring.
Shall I call back and demand earlier appointment?
on 04-08-2023 18:19
Hi @Fedster99
Thanks for posting and welcome back to the community.
Sorry to see the condition of the omni-box.
The team would have booked in the first available date for the visit so calling back would only get an earlier visit if one becomes available during the intervening time.
Please do let us know how the visit goes.
Best wishes.
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