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maxim_maxim
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Broken box outside- exposed wires

Hello there,

The box outside my property (front- brown) is heavily broken, with exposed wires, many of which aren't covered at all.  I recently moved into the property and it looks like it has been like this for a while.

Could you send someone to bring a new one please?

Kind Regards,

Maxim

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Paul_DN
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Re: Broken box outside- exposed wires

Hi Maxim,

 

Thanks for reaching out to us in our community and welcome, sorry to hear your brown box is broken, 

 

This is something I can arrange for you however to do this I will have to invite you into a private chat, I will send a invite shortly, please click on the purple envelope to accept?

 

Regards

 

Paul.

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Paul_DN
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Re: Broken box outside- exposed wires

Hi Maxim,

 

Thanks for coming back to me, you don't need to be in when the technician comes to change the Omni box as long as they have access to it .

 

 

Regards

 

Paul.

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maxim_maxim
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Re: Broken box outside- exposed wires

Perfect, thanks a lot
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Paul_DN
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Re: Broken box outside- exposed wires

You are very welcome Maxim, stay safe.

 

 

Regards

 

Paul.

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