Broken Virgin Brown Box on outside wall - wires exposed
Hi - my outside brown box cover is broken with wires/innards exposed - I spent a long time trying to go through customer service (150) to get it reported/fixed but to no avail - just left hanging.... plse cd a technician call and fix. I imagine I don't even need to be in the premises as the box is on the outer front wall in the front garden, easily accessible.
Thank you for making this post regarding your brown box that needs repairing, sorry to hear that the cover is broken. Please can you post some photos of the brown box so we can see what work needs doing and get this arranged for you?
I have booked an engineer appointment for you to get your brown omnibox cover replaced, you can find all the information that you need about your appointment on your online account at virg.in/myVM - just click My Account and Track Your Order.