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Harry21
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Broken Virgin Box & cables exposed

Unable to contact someone from  Virgin to mend my Vigin Box which has come apart.  Additionally  when originally installed the installer took a short cut and laid the cable under loose gravel, this needs to be rectified and done correctly.  Please contact me.  Cas

 

 

 

 

 

 

 

 

 

 

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jbrennand
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Re: Broken Virgin Box & cables exposed

Post up a photo or two so that when a VM person gets here in a day or two they can assess the damage.

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Akua_A
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Re: Broken Virgin Box & cables exposed

Hi @Harry21.

 

Welcome to our community forums and thank you for your first post.

 

Sorry to hear about your broken Virgin Box and exposed cabling. We understand your concern and want to best help. I have been able to access your account and I can see you recently spoke to our team regarding this. Was the issue fully resolved with our team? Do you need any further help?

 

Thanks,

Akua_A
Forum Team



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