I need a new coax cable for my broadband. The coax cable end that plugs into the WiFi box is about to break. From previous posts I think I should get a virgin coax rather than buy a standard one from Screwfix...to ensure we have a good connection. How do I get a new cable? I tried the virgin website and been on hold trying to call for a while with no success.
if its a standard length they will send one out i believe - afaik thats 1 metre and 3 metres - not sure about the longer one - if yours is different then as said you need a tech - staff here will arrange something - if you ring its a free repair so dont let them try and charge you £99 for a non fault callout