I’m a new Virgin Media customer. I have three queries that I hope can be knocked on the head in one…
1) My Virgin Media Connect App will not connect with my Hub 3. Yes, I am using my own WiFi to try to connect. I have already tried uninstalling and reinstalling the app. I have also tried resetting the hub. Sadly, I have had no luck.
2) My Hub 3 has a solid yellow light showing. I know this means the Hub and WiFi is working, but what difference does it have in comparison to a solid white light?
3) I would also like an engineer to install my Hub 3 in a new location in the house.
Hope you can help and thank you in advance,
Thanks for posting and welcome to the community.
Thanks also jbrennand for answering 🙂
I will send you a PM now to assist with the engineer visit
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