I have just moved into my apartment where there is an active virgin media line & everyone else in the complex has virgin media.
I am trying to set up a new account for my apartment and I'm being told that there is a capacity issue however, next door (literally a door knob apart) are able to recieve virgin media services
This doesn't make any sense to me. I have looked into different network providers however, virgin media is the best for the area.
The staff I speak to on the phone are rude and aggressive!!! I just want to re activate the broadband, I'll even take over the old tenants account if that works out better.
I work from home and need the connection.