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At1238
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Broadband

I registered for broadband 2 weeks ago and got a confirmation email with a delivery date. Stated to get a welcome email and confirmation contract etc with delivery date but have received nothing. Due to be installed on 7th so thought I'd of had an email by now. 

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Jordy19947
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Re: Broadband

Hi I have a similar issue. Ant idea what's going on?

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Paul_DN
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Re: Broadband

Hi At1238,

Thank you for reaching out to us in our community and welcome both here and to Virgin Media, sorry to hear you haven't had any confirmation around your installation, I was able to find you on our system with the details we have for you, it looks like you have spoken to us since you last post, have you now received any confirmation?

Regards

Paul.

 

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