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Broadband wall socket

abijadee
Joining in

on ‎07-05-2023 13:17

I have had my broadband delivered and i haven't got a wall socket so i can not set up my broadband 

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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

on ‎07-05-2023 14:34

Hi @abijadee 

You could try calling the pre-installs team on 0800 052 1734

They are open  8:00am to 9:00pm  Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Ashleigh_C
Forum Team
Forum Team

on ‎09-05-2023 15:12

Hi there @abijadee 

 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

 

I am so sorry that you have faced this issue and thank you again for reaching out. I would be more than happy to look into this with you via a Private Message. 

 

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
 

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