Virgin board and installed 5 days ago. Very slow speed compared to advertised speed. How do I contact via chat or cancel service
Go to Answer
If you are not happy you could cancel via phone or by post
Good Afternoon @Hladha
Welcome to the forums and thank you for taking the time to post.
I am sorry to hear that you have had some issues with your
How are things looking since your post? Have you managed to speak with our technical support team?
Found this answer helpful? Share it!
4,48 mb/s download
5.50 mb/s upload
Test time: sunday at 07:08 am ( it may be only i am using internet on the building)
My post code : TW10 6LJ
Evening period the speed decrease also,
I mean I have no internet but I pay 50 pounds per month
I can not work remotely because of no internet
Could you help me please regarding the lack of your service ?
Are you testing via wired or WiFi?
Thanks for posting on our community forum!
How are you getting on today? Is your connection any better?
New around here? To find out more about the Community check out our Getting Started guide