I am having my broadband service installed in two weeks on the 29th June says Broadband and Phone which is what I ordered. There is another separate order called Broadband. Every single day the separate order the date changes to match the current date saying 8am till 6pm. This doesn't make sense I don't know what is going on. My flat hasn't had virgin media before hoping everything goes to plan. I have a diagnosis of Autism so rely on the internet to keep me happy.
Yeah I have that worrying feeling that something will go wrong with the install if it does happen luckily I have another internet connection to tide me over till the virgin service gets installed. Best of luck hope your install gets done it's a pain having to wait all that time and nothing done