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Broadband kit yet not arrived

Hi, I am waiting for my broadband kit for new connection but its yet not arrived. I didn't get any message or email 

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Re: Broadband kit yet not arrived

Hi,

There may be a delay due to the lock down, how did you book? have you been issued with an account number?





To PM just hover over my profile picture and click Send Message when the option comes up. Please don't post any of the info I've asked for in this thread as it's public

Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Broadband kit yet not arrived

I booked by click and collect option 

 

I am calling to virgin number helpline and trying to reach them .... It's call on hold for two two hours but no answered

 

 What to do no idea

 

Try to connect via web Chatt but same after a long hold no answer

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Re: Broadband kit yet not arrived

Have you managed to resolve this yet?

If not I might be able to help - can you send me a personal message; hover over my name and select send message.

Retro-Tech


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Broadband kit yet not arrived

Issue yet not solved. I am still waiting for confirmation. 

 

I just received one message on dated 26 my courier is on the way to deliver select location and selected location will contact me but after no message I received. 

 

I am still waiting

 

Call to virgin media help line yesterday from morning 10.00 to till evening 5.00 but don't get a chance to speak 

 

Still awaiting

 

They already issue me account number By email from virgin media

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Re: Broadband kit yet not arrived

Please some one can help me.. how I can get my virgin media equipment. During holidays it's difficult to contact with virgin media

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Re: Broadband kit yet not arrived

Hi,

I will send you a personal message you to get some details.

Retro-Tech


Here to help! I'm a technician helping out whilst working from home. Find out more


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