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Andy3882
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Broadband issues

I have the following issue with my hub 3 connection. Any ideas on what it is and how to solve the issue. 

Screenshot_20200809_121539_com.android.gallery3d.jpg

  • wifi light solid green
  • Internet arrows flashing green 
  • Bottom light is solid green

Has been like this since Friday afternoon and is now Sunday with no change. Have already tried a reboot but to no avail. 

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carl_pearce
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Re: Broadband issues

I can't see the image however does it say 'Access Denied'?

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Andy3882
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Re: Broadband issues

From my android phone it stats 'authorisation needed' which I would assume in this circumstance would be the same as access denied. I have had this issue in the past in which it seemed to resolve itself and wasn't down for as long as this. 

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Zoie_P
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Re: Broadband issues

Hi Andy3882,

I am sorry to hear you are having issues with your wifi, are you still having issues? Is it only wireless devices or wired?

Thanks

Zoie

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