on 24-08-2023 16:51
Hi I received broadband self kit 2 days ago but I realised I haven’t got long enough isolator cable to fit hub in correct place also I believe my wifi speed is 1/3 which supposed can I book an engineer to do this properly please
on 24-08-2023 17:04
Speed test the service to a Router mode Hub(3/4/5) + your device with the link below.
https://www.samknows.com/realspeed/
Once the test begins click on: Run full test to see all the stats.
The speed at the Hub should reflect your subscription.
The speed any WiFi device draws data at is limited by its data needs and technical abilities.
on 24-08-2023 17:05
New Install Assistance
Try the Pre-installation and delivery team on 0800 052 1734.
Explain what needs to be done, they can book an engineer visit.