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Dawlish17
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Broadband in my area

Received a card through my letterbox about two years ago stating that we would have virgin soon…99% of my town has recently been completed apart from my housing estate even though the connection boxes are about a hundred metres away. Would anyone know the reason why as I know there would be a large uptake of the service….Sr78de postcode

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newapollo
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Re: Broadband in my area

Hi Dawlish17,

The VM postcode checker indicates it's available for addresses matching your postcode https://store.virginmedia.com/check-your-postcode 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


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Dawlish17
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Re: Broadband in my area

Appreciate the reply but it says not available DDCE82BE-5135-4E83-A66C-BCB0AAA71F9D.png

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Dawlish17
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Broadband in my area

Broadband in my area

Received a card through my letterbox about two years ago stating that we would have virgin soon…99% of my town has recently been completed apart from my housing estate even though the connection boxes are about a hundred metres away. Would anyone know the reason why as I know there would be a large uptake of the service….Sr78de postcode

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japitts
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Message 5 of 9
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Re: Broadband in my area

@Dawlish17 

Asking the same question in another part of the forum isn't going to alter the answer 😉

Having said that - I've moved your post to the broadband section which is monitored by staff. Although the online postcode checker is the "official" method of checking the serviceability of any address, there are processes for checking whether an address flagged as "no" can potentially be "yes" if the kit appears to be in-place in nearby addresses.

Not a promise by any stretch, but hang around here and someone more familiar with this (including the staff team) can advise more.

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Dawlish17
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Re: Broadband in my area

Thanks for info and tagging moderator, wasn’t sure to be honest which board to put it in and couldn’t find “ broadband”…appreciate the help and would love to get virgin into our estate..cheers 

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John_GS
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Re: Broadband in my area

Hi Dawlish17

 

Thanks for posting and welcome to the community.

 

Please do register your interest in the link given above as we are expanding our network 🙂

 

Best,

John_GS
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Dawlish17
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Re: Broadband in my area

Have done many times, like I say we received a card through our door a few years ago stating that work was starting soon. We live in a town of about 25000 people and every housing estate has been completed apart from ours , would love to know the reason why.

main virgin connection boxes are already installed within 100 metres of our house, baffling

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John_GS
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Re: Broadband in my area

I see, it's not something we'd sadly know from here so all we can recommend is you re-register the interest and hopefully soon.

 

Best,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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