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Darkartdetailin
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Broadband extension

Evening all,

Want to get my point extended as the room that was going to be our living room now isn't. I understand it requires a tech to attend, remake a cable and check levels. How do I go about booking such a service? Dedicated email or specific number. 

Thanks.

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jbrennand
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Re: Broadband extension

There will be a £99 non-fault call out charge.

There is no email contact

To book the job call it in on 150 (VM Phone - free) or 0345 454 1111 (any other phone - national rate). Calling at 08.00 midweek (09.00 Sun) is the best time to get through quickly.

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Emily_G
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Re: Broadband extension

Thanks for the post Darkartdetailin and welcome to our community.

 

The above community member is correct that it would be a £99 relocation fee.

 

Let us know what you'd like to do.

 

Thanks, Emily.

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