Virgin Media Community

[JJSz]

Third disconnect in SL1 postcode this week. 

All guides for testing followed and the version on the status checker.(the same as they get you to do over the phone?)

I really don't want to call Customer Services again to go through how to reset a router.

End of moan.

[jpeg1]

Have you used the most local checker  0800 561 0061 ?

[Chris_W1]

Hi JJSz, thanks for the message and sorry to hear that you are having issues with the broadband. I have looked at the system and there is not an outage. Can you confirm if you are still having issues with this since posting? ^Chris