I've been having this problem of my Internet connection dropping out constantly for well over the past 3 weeks.ive done all the usual checks restarting hub3/reseting hub3/checked the cables are secure,i've even run multiple check my services on the website which comes back with Network issues.
I've tried phoning multiple times over the past 3 weeks with no answer and can't seem to find live chat so I'm here as a last resort can anybody assist me please thanks.
As well as trying the “check service,” weblink (at the top of this forum board), there is also a Service Status number - 0800 561 0061 - which usually tells you of more local issues down to postcode level (that may not be listed on the Service Status web page) - that may give you more info.
Or a VM Tech should get to this as soon as they pick it up and offer to help.
-------------------- John --------------------
My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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